Tuesday, August 4, 2009

Basis of Our Efforts

What would it take to cause us to grow or attract people? I'd really like to know, if you have any ideas.

Too often the answer to that question is broad...very broad. Also, we may look at Church A and see what they are doing and their success, and want to try what they are doing. This is the model approach instead of the principle approach. This isn't the best option because you cannot replicate everything about what they're doing. As Scott McKain says, are "my efforts...based upon what my competitor is doing, not what my customers desire"?

He writes from a business perspective, however, points like this make it easy to transfer the situation over to a church setting. Understand, since it is from a business perspective, the "competitor" is other churches and the "customers" are those we are trying to reach.

We must be willing to stand out, in a good way. Stand out to show that church doesn't have to always appear the same. Or our demeanor doesn't have to appear "churchy" but real. Or our "customer service experience" can be very personable and down-to-earth.

As times change, so will the appearance of everything we do. We use computers with colored backgrounds for our bulletin instead of a typewriter. We use songs that make us "feel" different than songs of yesteryear. We use multimedia to help people learn, instead of nothing or slides. We are to be free to demonstrate our personal choice of praising God instead of scowled at for doing something different. As our young people shift into adults, they will create a change, across the board, that is unlike anything ever seen before. All of these things are still "scriptural", though different.

So, how do we attract people? We make it comfortable for our "customers". We do things that will make them want to come back. That is a very broad statement, but we must find a way to all be involved in making that come about, here. Think about what makes you return to certain places...those are concepts/principles we must apply. Those same "reasons for return" will cause people to come back to see us, too. Think about it...it's really elementary!

What will be base our efforts on...competitors or customers? Our direction will be reflected from your answer.

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